Veterans voice frustration over VA benefits backlog

This report originally appeared on

Watch PBS NewsHour’s interview with Sgt. Rachel McNeill and Staff Sgt. Zach McIlwain who are veterans of the Iraq War, as well as Capt. Aaron Thorson, who served tours in Iraq and Afghanistan.

They see the Veterans Administration’s claims backlog as a systemic problem.


Watch as PBS’ Hari Sreenivasan also talks with Secretary of Veterans Affairs Eric Shinseki about the delays and backlog.


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